Refund and Replacement Policy

Hrang Home and Fashion Pvt. Ltd is committed to providing our customers with high-quality products and services. We understand that sometimes products may not meet customer expectations or may be defective. Therefore, we have established the following refund and replacement policy:

Refund Policy

• If you are not satisfied with your purchase, you may request a refund within 5 days from the date of Receiving.
• To request a refund, please contact our customer support team at sale@hrangfashion.com or +917011124436 and provide your order number and reason for the refund request.
• Upon approval of your refund request, the purchase amount will be refunded to the original payment method within 5 business days.

Replacement Policy

• If you receive a defective or damaged product, please contact our customer support team at sale@hrangfashion.com or +917011124436 within 2 days of receipt to initiate the replacement process.
• To initiate the replacement process, please provide your order number, product details, and a description of the issue.
• Once we receive your request, we will review and verify the issue and initiate the replacement process.
• The replacement product will be shipped to you within 3 business days at no additional cost.

Exceptions

• Refunds and replacements will not be provided for products that have been tampered with or used improperly.
• Refunds and replacements will not be provided for products that have been damaged due to customer negligence.

We reserve the right to modify this policy at any time without prior notice.